Why can’t I send money, do card transactions, or create invoices right now?

Your OneSafe account may be on the Free Plan, which has limited features.

Common reasons this happens:

• Your free trial ended and payment couldn't be processed

• Your payment method failed or expired

When your account reverts to the Free Plan, certain features are paused, including:

• Sending money

• Card transactions

• Creating invoices

• Scheduled payments

• Reimbursements

How to restore full access

Subscribe to a paid plan anytime through Plans and Billing (see how to navigate there).

Check out these articles to learn more about OneSafe platform fee:
👉 What are the OneSafe Plans available?
👉 Why is my OneSafe account asking for my credit card?
👉 How do I add or update my credit card information?
👉 Can I use OneSafe without paying for a plan?