Why did my SWIFT / International Wire fail?
Common Causes of Transfer Failure:
Insufficient Balance
Ensure your account has sufficient funds available before initiating the transfer, including any applicable fees.
Incorrect Purpose Selection
Choosing the wrong purpose of payment is a frequent reason for failed or rejected international payments.
Purposes to Avoid:
"Other Business Services"
"Personal Account"
These selections are often flagged by intermediary or destination banks for lacking clarity or being non-compliant with regulatory filters.
What to Do Instead:
Select a specific, clearly aligned purpose that closely matches the nature of your transaction (e.g., “Consulting Services”, “Software Subscriptions”, “Business Invoicing”, etc.).
If unsure, reach out to support@onesafe.io with a brief description of your transaction or via the in-app widget—we'll help identify the best option.